The Philadelphia Inquirer
Our readers expressed a need to follow story-lines as they unfold, with the ability to refer to previous updates and understand chronologically how events transpired. Philadelphia needed a live blog, and I helped to design it with an emphasis on iterative testing, localized research and newsroom workflow.
Xfinity Stream
At Comcast, I led projects that redefined the X1 and streaming experiences for millions. From launching Xfinity Stream on Roku and Smart TVs to adding purchasing options and enhancing playback, I focused on intuitive, accessible design across platforms.
I drove initiatives like the Ultra High Def rollout and an X1 settings audit, redesigning flows to improve usability. Each project blended data-driven strategy with cross-functional collaboration, delivering products that elevate the user experience.
Other Work
Optimizing Maintenance and Operational Workflows in Warehouses
Design and Research for Call Center Systems, combining 16 applications into one unified system
An Illustrated Guide on How Pricing Decisions Are Made at a Pharmaceutical Company
Optimizing Maintenance and Operational Workflows in Warehouses
Email me, and I’ll share the in-depth, complex work—enterprise system designs, journey maps, IA projects, and research studies—that aren’t public.